myan98's Commitment

Responsible Gaming myan98 —
Safe, Controlled & Enjoyable

At myan98, we believe online entertainment should be enjoyed in a healthy and controlled manner. This page outlines our commitment and the tools we provide to help you stay in control — so that gaming remains entertainment, not a burden.

18+
Age Restriction
Minimum
24/7
Support
Customer
6
Control Tools
Self
100%
Commitment
Protection

Why Responsible Gaming Important?

Online gaming should be a source of entertainment only — not a cause of financial stress or personal problems. myan98 takes a proactive approach to ensuring every member enjoys a safe and balanced playing experience.

Responsible gaming means playing within your means, understanding the risks, and knowing when to stop. myan98 gives you all the tools you need to do this with ease.

Statistics show that a small number of players may experience self-control issues when engaging in online gambling. While the majority play casually and responsibly, myan98 takes these risks seriously and does not wait for problems to arise before taking action.

That is why we have built a comprehensive self-control system directly into the platform — not as an add-on feature, but as a core part of the myan98 service. From daily deposit limits to full self-exclusion options, all these tools are accessible directly from your account at any time.

We also work with a trained customer support team to identify members who may need assistance, and we are ready to provide guidance or refer you to the appropriate professional support resources.

  • Balance Principle

    Gaming should be balanced with your daily responsibilities. If gaming starts interfering with your work, family, or sleep, that is a sign to take a step back.

  • Budget Principle

    Only wager money you can afford to lose. Never use funds set aside for essential needs such as rent, food, or bills.

  • Time Limit Principle

    Set a clear time limit before you start playing. Good time management keeps gaming a healthy recreational activity.

  • Awareness Principle

    Understand that game outcomes are random. No strategy guarantees a win. Play for entertainment, not as a source of income.

  • Support Principle

    Seeking help is a sign of strength, not weakness. myan98 and our partner organisations are ready to assist if you or someone you care about needs support.

Tools Self-Control myan98

We provide a range of tools you can use to better manage your gaming experience. All tools can be activated directly from your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit to control how much money you add to your myan98 account. Once the limit is reached, the system will automatically block further deposits until the limit period resets.

Loss Limit

Set a maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, you will not be able to continue wagering until the period ends — protecting you from unplanned losses.

Session Time Limit

Limit the duration of your gaming sessions per day. Once the time limit is reached, the system will notify you and automatically end your session, ensuring you do not spend too long in front of the screen.

Cool-Off

Take a short break from the platform for 24 hours, 3 days, or 7 days. During this period, your account will be temporarily suspended. This is useful when you feel you need to step away without permanently closing your account.

Self-Exclusion

Choose to exclude yourself from the myan98 platform for 1 month, 3 months, 6 months, 1 year, or permanently. During the exclusion period, you will not be able to access your account or create a new one. This is the strongest tool available for members who need an extended break.

Promotion Controls

Choose to stop receiving promotional offers, bonuses, or advertisements that may encourage you to play more. You can disable all marketing communications from the communication settings page in your account at any time.

How Activate Control Tools

Activating self-control tools on myan98 is straightforward and can be done on your own without contacting customer support. Follow these steps:

1
Login to Account

Click the "Login" button at the top of the website and enter your myan98 account credentials to access your personal dashboard.

2
Go to Account Settings

Click on your username or profile icon at the top right, then select "Account Settings" from the dropdown menu that appears.

3
Select the Responsible Gaming Tab

In the settings page, find and click the "Responsible Gaming" or "Self-Control" tab to view all available tools.

4
Choose & Activate Limits

Choose the type of limit you want to set, enter the desired value or time period, then confirm your selection. Limits take effect immediately.

5
Review & Manage Your Limits

You can review all active limits at any time from the same page. Requests to reduce a limit take effect immediately, while requests to increase a limit require a 24-hour waiting period for your security.

Warning Signs Warning Addiction

Recognise the early signs of a gambling problem before it becomes serious. If you identify any of the following signs in yourself or someone you care about, it is time to seek help:

Feeling the need to play with increasingly larger amounts of money to get the same level of excitement — a sign of growing tolerance.

Feeling restless, irritable, or uncomfortable when trying to stop or reduce playing — a sign of psychological dependence.

Playing to escape everyday problems, work stress, anxiety, or negative feelings — using gaming as a coping mechanism.

Attempting to win back money that has been lost by continuing to play — a "chasing losses" behaviour that can lead to greater losses.

Hiding gaming habits from family, friends, or a partner — a sign of guilt or shame related to playing.

Using money meant for essential needs (rent, food, bills) to gamble, or borrowing money from others for the purpose of wagering.

If you identify two or more of the signs above, please contact the myan98 support team or a professional support organisation immediately. The sooner help is sought, the easier recovery becomes.

Self-Check: Are You Playing Responsibly?

Use this brief checklist as a personal guide. These questions are not a clinical test but can help you assess your relationship with gambling activity.

Responsible Gaming Checklist

Check each statement that is TRUE for you in the past 30 days:

I only play with money I can afford to lose, not money needed for daily essentials.

I set time and money limits before I start playing and I stick to them.

I play for entertainment, not to earn income or solve financial problems.

I can stop playing at any time without feeling pressured or uncomfortable.

My gambling activity does not interfere with my work, family, health, or social life.

I have never borrowed money or sold assets for gambling purposes.

My family and friends are aware of my gambling activity and are not concerned about it.

If you unable to check the majority of the above statements, or if certain questions make you feel uncomfortable, consider using myan98's self-control tools or speaking with our support team. There is no shame in asking for help — it is the most important step you can take.

Questions Common

Answers to common questions about responsible gaming at myan98.

Responsible gaming refers to an approach that keeps gambling a safe and controlled form of entertainment. It involves setting realistic limits, understanding the risks involved, and recognising when to stop. It matters because without proper control, gambling can lead to serious financial, mental health, and personal relationship problems. myan98 provides tools and resources to help every member play in a healthy way.

Yes, you can modify limits you have set from your account settings page. However, to protect your interests, there is an important distinction: reducing a limit (e.g., lowering the deposit limit from RM500 to RM300) will take effect immediately. Conversely, increasing a limit or removing an existing limit requires a 24-hour waiting period before the change takes effect. This is an intentional safeguard to give you time to reconsider.

Cool-Off is a short break lasting 24 hours to 7 days. It is suitable when you feel you need a brief rest but intend to return to playing after the period. During a cool-off, you cannot log in or play, but your account remains active.

Self-Exclusion is a more serious step — you can exclude yourself for 1 month up to permanently. It is suitable for members who feel they have deeper control issues. During this period, you cannot access your account and myan98 will not send you any marketing communications.

Your account balance remains safe during the self-exclusion period. Your funds will not be lost or permanently frozen. You may contact the myan98 customer support team to request a withdrawal of your balance even during the exclusion period — this process will be handled with full priority and confidentiality. Member fund security is always our priority regardless of account status.

In Malaysia, there are several professional support resources you can reach confidentially and free of charge. Talian Kasih (15999) provides 24-hour counselling and referral services. Government hospitals also have psychiatry and counselling units that can help. In addition, the Institute for Health Management (IKU) and the Department of Social Welfare (JKM) offer support services. The myan98 support team can assist you with more information about the resources best suited to your situation.

myan98 enforces a strict minimum age policy — only individuals aged 18 and above are permitted to register and play. During registration, we collect date of birth information and conduct a KYC (Know Your Customer) verification process that requires proof of identity. Any account suspected of belonging to an underage individual will be immediately suspended and investigated. We also encourage parents and guardians to use parental control software at the device level as an additional layer of protection.
Play Smart

Join myan98 — Safe & Responsible Entertainment

Register a myan98 account today and enjoy a fun gaming experience backed by a comprehensive suite of self-control tools. Your safety and well-being are our priority.

If you or someone you care about needs immediate help with a gambling problem, please contact the myan98 support team via live chat or email. We are available to help you 24 hours a day, 7 days a week.

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